Before you start
- Use documents and business information you are authorised to submit. Different account types have different second checks.
Step-by-step instructions
- Open Settings, then Verification, and read the checklist for your selected account type.
- Save the personal or organisation details requested. Make sure the account identity and submitted evidence describe the same person or organisation.
- Complete the identity step using the method actually offered by the screen.
- Submit the next review required for your type: individual or firm professional details, company evidence, or the ownership-related check shown for an owner account.
- Wait for the review. If changes are requested, read the reason, replace or correct the evidence, and resubmit.
- Check the final approval and screening state. A submitted document or an approved first step does not necessarily mean publishing eligibility is complete.
Workspace links may ask you to sign in. Access depends on your role, plan and the records shared with you.
What verification means
Manual review is the default unless an external provider is explicitly enabled for the relevant check. Do not assume that a provider integration runs simply because the platform can support it.
Badges and review dates describe specific checks. They do not guarantee an advertiser's future conduct, establish title to every listing or replace an inspection and independent professional checks.
Troubleshooting
- My account is active but a review is missing
- Follow the checklist's missing-record message and contact support if it requires administrator attention. Do not submit unrelated evidence to bypass the step.
- I need to change reviewed details
- Read the available edit controls and the effect of changes. Contact support where a verified field is locked or a new review is required.