Before you start
- A match is a comparison signal. The same property offered for different purposes, or separate units in one building, needs context.
Step-by-step instructions
- Open the duplicate notice attached to your listing and read the information you are allowed to see.
- Check your own listings for an accidental second copy, incorrect unit/address information or reused property photographs.
- Correct inaccurate information in the appropriate draft or lifecycle workflow.
- If the comparison needs review, allow the administrator to inspect it rather than withdrawing and reposting repeatedly.
- If a duplicate decision hides your listing, read the reason and follow the correction and resubmission route shown.
Workspace links may ask you to sign in. Access depends on your role, plan and the records shared with you.
What is kept private
Your notice does not expose another agent's private listing or identity merely because it matched yours. Administrators can compare the permitted evidence in their own country-scoped review.
An authorised co-listing relationship is distinct from two separately published adverts. A relationship does not automatically merge listings, transfer ownership or erase a duplicate decision.
Troubleshooting
- These are different units
- Make the unit identification accurate and include the distinction in your review explanation. Do not alter an address just to avoid a legitimate comparison.