Before you start
- Property Hunt is operated by MUJ Digital LTD. The confirmed support address is support@propertyhunt.ng.
Step-by-step instructions
- Choose the article closest to your task and try its specific troubleshooting steps if safe to do so.
- Email support@propertyhunt.ng with a short subject describing the problem.
- Include the account email, the page or safe listing/record/payment reference, what you tried and what you expected.
- Include the exact error and approximate time with your time zone. Add a cropped screenshot if it helps, after removing unrelated personal details.
- For billing, include amount, currency, date and payment reference rather than card credentials.
- For an urgent safety situation, use appropriate local emergency assistance rather than waiting for an ordinary product-support reply.
Workspace links may ask you to sign in. Access depends on your role, plan and the records shared with you.
Never send these
Do not send a password, live two-step code, card security code, full card number or an unrestricted export of another person's private records. Private enquiry and invitation links also need care.
A request for help is not a guarantee of a specific response time, a refund, identity approval or access to someone else's account. We may need to verify authority before discussing a private record.
Troubleshooting
- The problem concerns an advertiser's property agreement
- Contact the appropriate advertiser and obtain independent advice where needed. Support can address the platform and moderation, but does not become a party to the property transaction.